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#119 - It’s Not Research, It’s You! with Holly Hester-Reilly of H2R Product Science

Awkward Silences

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How Do You Deal With People's Bias?

There was another question in here about when you're presenting research insights how do you deal with people's biases so sales people who also talk to users and have a different opinion on topics that you're sharing info about. Yeah, honestly the best way to diffuse that is before you even get to that conversation. So it's to have brought them in early so that you understood from the beginning what their perspective wasWhat they thought you were going to learn from the research. And you're able to address their concerns or skepticism.

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