The number of free-to-use ATMs in the UK has been steadily declining, with a 6% drop from 2022 to mid-2023. This reflects a shift in consumer habits, as cash usage has decreased significantly. For example, weekly ATM withdrawals fell by nearly a third, from £2.2 billion in 2019 to £1.5 billion in 2023.
The shift began years ago but accelerated during the COVID-19 pandemic. In 2021, cash accounted for only 15% of all payments in the UK, driven by the rise of contactless and online transactions. While 74% of adults use cash occasionally or rarely, certain groups, including older adults and those without access to digital banking, still rely heavily on it.
When did we start paying less in cash? Does this mean cash payments are on their way out? Why are ATMs disappearing? In under 3 minutes, we answer your questions!
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A podcast written and realised by Amber Minogue.
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