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16min chapter
When to zoom in, when to zoom out, w/Josh Silverman (Etsy/eBay/Skype/Evite)
Masters of Scale
Embracing Complexity: A Leader's Journey
This chapter explores a leader's transformative journey in navigating unstructured environments to develop a unique problem-solving approach. It highlights the importance of simplifying complex ideas for effective communication while adapting strategies to meet organizational growth. The discussion also reflects on significant challenges faced in competitive landscapes, emphasizing the need for close engagement with details during times of crisis.
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