Clashing Takes on the Future of Amazon (A Debate)
eComFuel
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Do Not Trust a Single Star Review on Amazon
Andrew Keen: Is there a chink in Amazon's armor that causes customers to go elsewhere? Keen: I think this question of trust is something they have a real problem with. He says counterfeits and reviews are two areas where the company has problems. Keen: Do not trust a single star review you see on the internet anywhere, period.
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