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The Evolution of Food & Beverage eCommerce with PepsiCo's Vince Jones

The CPG Guys

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The Future of Food and Grocery Delivery

Vince: I have a strong opinion on this one that in the food and web, grocery business, low ASP, average selling price, online pickup, click and collect is the future. This area probably saw the most massive growth in all of the areas as you're both aware when we look back over the last two to three years. So what we're starting to see more is like this hybrid where it's the customer does a pickup at the store, but then they also are still going into the store. And so that is interesting for a lot of reasons. One, I think it's clearly still more convenient for the customer because they're probably doing a much smaller in-store shop

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