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5min chapter
#211: John Peyton, CEO of Dine Brands (Applebee’s, IHOP) – Stay agile in a changing world
How Leaders Lead with David Novak
Empowering Leadership: Ownership and Accountability in Franchise Management
This chapter explores the significance of granting decision-making autonomy to employees within a franchise structure. It highlights the delicate balance between providing guidance and fostering independence, illustrating key concepts through historical examples from the hotel industry.
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