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#211: John Peyton, CEO of Dine Brands (Applebee’s, IHOP) – Stay agile in a changing world

How Leaders Lead with David Novak

CHAPTER

Empowering Leadership: Ownership and Accountability in Franchise Management

This chapter explores the significance of granting decision-making autonomy to employees within a franchise structure. It highlights the delicate balance between providing guidance and fostering independence, illustrating key concepts through historical examples from the hotel industry.

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