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11min chapter
Subscription Economy Update - March 2024
The Soul of Enterprise: Business in the Knowledge Economy
Evolution of Business Strategies in the Subscription Economy
The chapter explores the shift towards customer-centric strategies in the Subscription Economy, emphasizing the need to fulfill customer demands for business success. It contrasts outdated supply-focused approaches with the necessity of creating transformative customer experiences and meeting evolving market demands. The discussion advocates for businesses to adapt and refine their services to align with changing customer needs in order to thrive in the modern market.
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