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Douglas Squirrel: Productive Conflict Starts With Vulnerability

Negotiate Anything

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Bridging the Communication Gap in Tech

This chapter explores the nuances of communication between technical engineers and non-technical team members, emphasizing the importance of clear language and collaboration techniques. It highlights practical steps engineers can take to better understand user experiences and the benefits of cultural immersion in their work. Through engaging anecdotes and illustrations, the chapter advocates for fostering empathy and informed discussions to enhance productivity and problem-solving.

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