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S2 E5 | Benchmarking in Business: Types and Benefits

The Circuit Breaker

CHAPTER

Technical and Customer Benchmarking

Both are very powerful. Both are needed as you develop. And they're used at different times and they're used for different things but they're both, they can be married together very easily. So we would we always refer them as if you will technical benchmarking and customer benchmarking... They're two very, very different processes.

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