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2min chapter
The Hidden Cost of Misdiagnosing Customer Issues (And How AI Can Help)
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Enhancing Customer Support with Innovative Solutions
This chapter delves into Birdie, a cutting-edge tool aimed at improving customer support interactions by minimizing unnecessary communication. The speaker shares the evolution of Birdie, emphasizing its capability as a reverse screen recording solution that allows customers to easily document their issues.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode