The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

The Hidden Cost of Misdiagnosing Customer Issues (And How AI Can Help)

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

00:00

Enhancing Customer Support with Innovative Solutions

This chapter delves into Birdie, a cutting-edge tool aimed at improving customer support interactions by minimizing unnecessary communication. The speaker shares the evolution of Birdie, emphasizing its capability as a reverse screen recording solution that allows customers to easily document their issues.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app