Reboot Extra #13 - Navigating High Conflict Personalities - with Megan Hunter & Ali Schultz
The Reboot Podcast
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Navigating High Conflict Personalities
This chapter explores the complexities of interacting with high conflict personalities (HCPs), highlighting their initial charm and the emotional turmoil they can cause. The conversation emphasizes the importance of communication strategies like BIF (Brief, Informative, Friendly) and EAR (Empathy, Assertion, Respect) to maintain clarity and composure. Listeners gain insights into managing their emotional responses and understanding personal boundaries to improve interactions in both personal and professional settings.
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