Get over your tone and voice guidelines
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Maintaining Consistent Tone and Voice Guidelines in Organizations
The chapter explores the challenges of establishing and maintaining consistent tone and voice guidelines within companies, emphasizing the impact on UX writing and product development. It discusses the need for clear guidelines, tools for creating consistency, and the complications that arise when different teams have varying tones and voices. The speaker emphasizes inclusivity, accessibility, and cultural considerations in developing effective tone and voice guidelines.
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