Building a Strong Champion in Customer Success

Building a strong champion is huge, especially in our space. And I've got to speculate that somebody who runs customer success as a people pleaser versus the typical going against the grain maverick within an organization because if they were, they'd go into sales. Yeah. That's where the getting power involved comes into,. but there's a lot that goes into that as well.

Transcript

Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!

Get the app