How Does Your Home Life Affect Your Children?

Clayton: My students don't hire the Harvard Business School to learn. They have to learn something in order to get a job. But the job is what they're trying to get done, it's not knowledge. This has caused me to think very differently about being a parent. It's wrong if you think you should understand the customer and my wife is a very complicated woman. I couldn't understand her 38 years ago when we got married and I understand far less about her today than I did then.