The Mass Exodus - How Ursula Turned Things Around

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The optimal turnover rate is not zero. Research reveals that when people leave, it can disrupt groupthink and open up access to fresh ideas. Too much turnover has a high price for organizations. It can erode productivity, creativity, community and culture. Ask people why they've decided to stick around and what would keep them in the future.

Over the past year, the Great Resignation has been all over the news. Many people are celebrating quitting their jobs — but it’s a decision some will come to regret. So when’s the right time to leave? How do you quit without burning bridges? And how can workplaces encourage people to stay? This is an episode of "WorkLife with Adam Grant," a podcast in the TED Audio Collective. If you want to hear more episodes, you can find and follow "WorkLife" wherever you listen.