Design Operations in the Age of AI

Design operations is increasingly about navigating a moving target. AI-infused tooling is upending established models, and the pace of change is forcing teams to rethink everything from handoffs to team dynamics to what quality even means. As systems fracture and new patterns emerge, Ops leaders are stepping into roles that feel more like architects than managers—shaping the blueprint for how design and engineering build together in real time. One of those leaders is Aletheia DeLivre, Senior Program Manager of Design Engineering Collaboration & Strategy at Microsoft, and a featured speaker at the upcoming DesignOps Summit. In this conversation, she and Lou unpack how AI is disrupting workflows, accelerating timelines, and reshaping power dynamics between disciplines.