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21min chapter
Matt Tucker, CEO, Tock
The Simmer
Navigating the Reservation Revolution
This chapter explores the changing dynamics of restaurant reservation systems, focusing on platforms like Dorcia, Resi, and Reserve. It highlights strategic approaches for restaurants to optimize operations, the impact of recent acquisitions, and the competitive landscape influenced by credit card companies. The discussion also touches on emerging trends and challenges, emphasizing the need for innovation in a saturated market.
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