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12min chapter
When a robot cooks your lunch with Steve Ells of Chipotle and Kernel
How I Built This with Guy Raz
Addressing Labor Issues and Creating a Sustainable System
Steve Ells discusses the broken labor system in the fast food industry and how Colonel addresses this issue by having small teams with better mentorship, training, and higher wages. They also explore the potential for fully automated systems in the food industry and emphasize the importance of creating a great work environment. The chapter touches on the shift towards fewer human interactions and the challenge of providing warmth and hospitality without human faces in a restaurant like Kernel.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode