Intercom’s product principles: Back to the basics
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Keeping It Simple at Intercom
At intercom, engineers are part of all conversations from the start. This helps to a line or current engineers and allows us to be transparent with new hires about what to expect. We couldn't have reached our milestones to fast without keeping it simple. Keeping processes in solution simple is what allows us to work at speed while building high quality product for our customers.
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