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Anabela Cesario, Director of Product Operations at OutSystems: Scaling product operations

Product Love

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How to Measure Product Efficiency

In one year, we improved the efficiency of the product management team by 60 %. We address the typical five to six minute cases where t m spent time. And wev simplified the tools and the processes so they can work in a much more efficient way. The other one in our case was the communication across the company. For instance, we started the year with a fragile relationship with the field team. And to a proper set of communication cadence and the mechanisms that we put in place, we end up the year with an 80% seset from them.

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