Mastering Retail Operations

In this episode, we speak with Peter Malizia, who played a key role in building Costco’s Canadian success over his 26-year career. Peter reflects on the core values that define Costco’s culture—loyalty, trust, respect, durability, and simplicity—and how they have shaped its global success. Drawing on his experiences within the culture shaped by legendary CEO Jim Sinegal, Peter shares insights into the importance of Costco’s "six rights" and the company’s unwavering commitment to delivering value to its members.

Discover why Charlie Munger regards Costco as his favorite investment and explore the lessons behind this retail giant’s lasting impact.