Emoji Favorites: A Fun Look at Communication in User Research

Welcome to our final Summer Throwback. We're revisiting some of our favorite conversations and insights.

We're closing with a topic that technology like AI—and shrinking attention space—is affecting: reporting results. Our guest, Caitria O'Neill, had a sense that stakeholders weren't really engaging with her results (or their implications) as she'd like them to. During her time on teams at Meta, AirBnB, and Google, she'd iterated and evolved how she packaged, presented, and stored research readouts.

It's a great listen for anyone who has felt a nagging suspicion that partners just aren't connecting with research.

Resources on Reporting

• Rethinking our Approach to Research Reports
• A Framework for Simple, Repeatable Reporting
• 30+ Free Report Templates and Examples