How to Pay Attention in a Call Center

The writer's first novel is called Call Center. She says the job that Missy was describing actually does not sound very different from the sort of jobs that monks have always given themselves to do, repetitive, boring jobs where you just scrubbing the floor every single day. "If you can learn to see the presence, the goodness, the beauty on your knees scrubbing a floor or in a call center, you have just created some pretty powerful muscles in yourself," she says.