Freight Claims 101 (with Freightclaims.com) | Episode 245
Freight 360
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Navigating the Complexities of Freight Claims
The chapter explores the challenges faced in handling freight claims, emphasizing the need for streamlining the process and utilizing software solutions. It discusses the emotional aspects and standard procedures of freight claim resolution, highlighting the importance of data analysis for improving carrier performance. The conversation delves into scenarios of damaged cargo, reefer breakdowns, and responsibilities of carriers, shippers, and brokers in mitigating losses.
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