Exploring Fred Smith's journey in founding FedEx, this chapter showcases his unwavering belief in overnight delivery despite initial failures and skepticism. It contrasts his innovative hub system with Southwest Airlines' point-to-point model, highlighting the different yet successful strategies in the airline industry.
If the Wright Brothers could have used AI to guide their decision making, it's almost certain they would never have gotten off the ground. That's because, points out Teppo Felin of Utah State University and Oxford, all the evidence said human flight was impossible. So how and why did the Wrights persevere? Felin explains that the human ability to ignore existing data and evidence is not only our Achilles heel, but also one of our superpowers. Topics include the problems inherent in modeling our brains after computers, and the value of not only data-driven prediction, but also belief-driven experimentation.