4min chapter

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#237 - Chris Voss - How To Negotiate Like An FBI Agent

Modern Wisdom

CHAPTER

The Importance of Having a Good Deal

When demand outstrips supply, what do you do? You like throw the price through the roof. It's a great way to put yourself in a position where you got lots of people who want to pay. So they might have agreed to the price but they might not be happy about having paid that price. How can we deescalate a heated negotiation? Let's forget the fact that they're drunk because I'm guessing that adds a layer of complexity and even you can't get us around. But what can I tell the door staff? I work with these guys all night. I don't want them to spend their time getting abused by people who are a little bit unhappy. What

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