Enhancing Employee Efficiency with Digital Tools

How does the AI gold rush look from the helm of a $40-billion software giant? Salesforce co-founder, chair, and CEO Marc Benioff joins Eric Newcomer and Tom Dotan for a tour of the next tech boom cycle. The conversation opens with Benioff’s sweeping vision of “Agent Force 2.0,” where large language models paired with reasoning engines mint whole new classes of digital labor, and brands from Gucci to Disney are already swapping call-center scripts for autonomous agents.

The episode closes on politics and philanthropy: Prop C, homelessness, the 2024 electoral tightrope, and how Benioff plans to work with any administration and still sleep at night.