Best of 2024: ‘We are not robots’: Woolworths workers tracked and timed
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The Rise of Surveillance and Automation in Supermarket Workplaces
This chapter explores the increasing enforcement of efficiency standards among Woolworths employees and the implications of heightened surveillance in their work. It also discusses the impact of customer expectations on workplace practices and raises concerns about automation's threat to job security and workers' feelings of dehumanization.
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