Zachary Springer: This is the first book that either Joe or I had ever written and we really got off to a very slow start. We realized Joe and I are both very competitive. The moment that we started tracking who was writing more every week as soon as we started setting targets, boy, we started blowing them right out of the ocean. "I learned something every time I talked to you guys and listened to what you have to say," he says about his knowledge management colleagues. 'It just tells me that the work that Enterprise Knowledge is doing matters to a lot of people'

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