Spotify's Usability Isn't as Good as It Should Be

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I probably talk as much about Spotify as Jared Spool does about United Airlines. Like there's some really creative people at Spotify, but they keep focusing on aesthetics and not on usability. And it bothers me to no end. I'm telling you, I'm a paid subscriber so I can complain. It's like voting and then, you know, complain. You can complain if you vote.

Jason Ogle shows us how we can all be design superheroes with the right mindset. He reveals how grit trumps talent, every day. He reminds us of the peril that bad leadership and ego can have on a team and organization. He challenges us to never stop fighting for our users. He also inspires us to be a catalyst for our community.

Secret Identity (6:49)
Origin Story (11:14)
Biggest Superhero (21:31)
Biggest Failure (28:51)
Awkward Testing Story (35:06)
Design Superpower (40:35)
Design Kryptonite (43:04)
UX Superhero Name (49:16)
Fights for Users (57:09)
Habit of Success (61:28)
Recommended Book (67:10)
Best Advice (69:58)

Check out the detailed show notes and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/050

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