Why Human Empathy Still Matters in Legal Help

Ted sits down with Jessica Frank, Director of Justice Initiatives at Free Law Project, to discuss how technology, open data, and collaboration are helping close the justice gap. From developing the Litigant Portal to advocating for open court data and accessibility, Jessica shares her expertise in legal innovation and access to justice. With insights on how AI and user-centered design can make the courts more equitable, this conversation inspires law professionals to think beyond tradition and toward systemic change.