Do You Have a Bias Towards Bad Outcomes?

The idea that we review cases based on outcome is problematic. We have a bias towards bad outcomes, but also need to review good ones. If there's a mismatch between expected and actual outcomes, that should be a focus for review. The last one is using premortums, postmortem being what you would review after an actual case,. But using this idea of a premortum and a dairy client and Daniel Kahneman talk about this.