How to Build Trust in an Organization

There's room for creative collaboration and autonomy internally. How do you develop that at a larger organization level as the company is scaling? It's easy to do it, perhaps in the early days when you have a small set of maybe 15 to 30 employees. But when you get to a scale where you're now having, you know, employees in the hundreds, if not thousands, how do you do that horizontally? "It's very important to build out the right processes," he says.

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