Avoiding Burnout and Overload Using Cognitive Systems Engineering
Engineering Culture by InfoQ
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The Importance of Dynamic Reconfiguration in Leadership
The earlier the indication that we're in a drift, the more range of strategies that we have for how to cope with that. Some teams will use their Slack icons to be able to say, I'm in yellow or I'm in red today as a little bit of a flag to tell others that they're not doing that well. And it's about this idea of dynamic reconfiguration. So customer support and, you know, the SRE team may need to dynamically reconfigure to say, Hey, You know, we're getting a lot of information from our customers about a problem that they're seeing. Maybe we can start to pull them into our Zoom calls when we're having an
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