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The MASSIVE Shift in How We Buy Software, with Sam Senior

B2B Growth

00:00

The Human Sales Team, the Human Marketing Team

The role of the sales rep will become much closer to a success role, but not from a customer success of like retention and showing this person is happy. Sales reps will be able to go much deeper on those two or three things and they'll get a little bit more specialized. There's also this like question mark associated with the rise of PLG and the way that AI, even right now, chat GPT is everywhere.

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