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The Infinite Buffer Effect of Cybernetic Productivity
Many knowledge work jobs the supply of work is essentially infinite. There's always more things you could be doing and this is because there is a key implicit decision made in many knowledge work organizations which is that potential tasks should be stored at individuals? You just push things towards people to hold on to tell they're ready to work on it. Cybernetic productivity does not make us feel more productive cybernetic productivity has not been moving the needle on actual measurable productivity metrics we are not getting more important work done.