Managing Bad Behavior
The Look & Sound of Leadership
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How to Manage the Team's Bad Behavior
Bryan particularly dreaded his direct report named audrey. So i said, when you want to manage bad behavior, here's where to begin. Sort it. Stop reacting. Just look at it. Put it way out in a eld somewhere, and then look at it from an air liner. Get some distance. Don't get angry at him. Don't make it about his character or whether he cares about the company. He just doesn't care any more. You have to step in.
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