
Did You Order the Code Red?
REWORK
00:00
Base Camp Password Reset
About one in 20 of base camp customers, that is a six digit number. The challenge here was that this was probably the first time the customers would be hearing about the security threat. Jim and jeremy had to notify base camp customers that their passwords were reset because of a security issue with the account. It's just that that word is so loaded and becomes such a bar that every company wants to avoid talking about it.
Play episode from 10:10
Transcript


