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2min chapter
A Soaring Transformation
The CX Leader Podcast | A resource for customer experience leaders
Transforming Customer Experience in Aviation Training
This chapter explores the critical evolution of pilot training programs, emphasizing the impact of the pandemic on customer service approaches. It highlights the integration of technology and the importance of customer feedback in enhancing the training experience and operational efficiency.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode