Sas sopher as a service generally means enterprise, ind business. But there is also this ar really vibrant consumer subscription space. We had cablea mobile phones became a subscription. Music went from buying and consumption based to a subscription. Even tacos are now becoming a subscription.
This Startup Basics is all about growth & retention. Tiffani Bova from Salesforce joins to talk about how startups should measure customer health, the pitfalls of high churn, the best kind of growth, how to earn trust by saying "no" & more.