Because You Need to Know® cover image

Leading an Online Community with Stan Garfield

Because You Need to Know®

CHAPTER

Enhancing Community Engagement and Knowledge Retention

This chapter explores the significance of knowledge retention and community engagement in online forums, offering strategies for effective discussion facilitation. It highlights the role of community leaders in monitoring conversations, managing hashtags, and encouraging participation without overshadowing others. The chapter also examines the evolution of community dynamics, including mentorship programs and monthly outreach calls for sustained member interaction.

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