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115. Conversation Tricks from an FBI Negotiation Trainer | Mark Goulston

The Mikhaila Peterson Podcast

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Psychiatry - How to Connect With the People You Love

Malcolm Macala is a retired psychiatrist. He used to moonlight at a state psychiatric hospital once a month, where he covered for the other psychiatrist. One patient had made two or three suicide attempts before i started seeing her. She wouldn't eye contact with me and would always look 30 degrees to the left or right of me. When she finally looked at him it was as if she were saying: thank you for understanding. I'm overdue. And then she leaned into us and said maybe one day we'll understand each other better.

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