How to Automate a Service?

Automation is the process of going from something that has been done manually, to one extent, othasu asie. It's not neseslya work flow in tink it, migt bi, but it's really part of your service. An example for that: For managing mail system, wen mail system, let's say. And you need to deal were where each mail box is located. So you need to manage the lod. You have like two, three regents, maybe, and you need to managed the lod. But very sim do not work well. I've never really understood why it does not work well, but in practice it does not that a