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1037: B2B Secret Shopping, with Leahanne Hobson

Sales Strategy & Enablement by Revenue.io

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Is There a Difference Between a Buyer and a Vendor?

The reason that they put that structure in place is becaus they don't want to have their more senior sailscraps spend time with opportunities thatyou don't need more than just a deme. So basically what they're doing is assuming that everyone who calls in is at the same bying level, a knowledge level that which takes it to the lowest common denominator and makes tat an annoying experience for somebody who has more knowledge or wants a faster answer. That's reflected, i believe, an and yt the prospects over all speciment of their buying journey and of the vendor and the choice of vender they make ultimately.

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