How to Enhance Your Emotional Intelligence

Today I talked to Mike Robbins about his new book We're All in This Together: Creating a Team Culture of High Performance, Trust, and Belonging (Hay House, 2020).

COVID-19 has spurred two major issues for companies in general, and often their HR departments in particular: remote/hybrid work, and retention given the Great Resignation as workers leave companies to find workplaces that better align with their values and dreams. This week’s guest, Tim Robbins, is intimately familiar with both of those challenges as well as the topic of DEI (Diversity/Equity/Inclusion) in the aftermath of George Floyd’s death and so many others in recent years. Long-term, Robbins has also addressed EQ, employee burn-out, mental health, and how best to handle teamwork and conflict over his 20+ year career. Binding it all together is an approach outlined in this episode, which involves the four pillars of providing psychological safety, inclusivity, constructive “sweaty-palm” conversations (to resolve conflict) and a caring approach.

Mike Robbins is the author of four previous books. He’s a speaker, consultant, and thought leader whose clients have included Google, Wells Fargo, Microsoft, Gap, and the Oakland A’s. Besides being a regular contributor to Forbes, his work has been featured in The Harvard Business Review, The New York Times, Fast Company, the Wall Street Journal, and NPR.

Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Lingo. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

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