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SPaMCAST 303 – Topics in Estimation, Software Sensei, Education

Software Process and Measurement Cast

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Optimizing Project Estimation for Customer Satisfaction and Risk Mitigation

The chapter explores the impact of anchor bias on project estimation and customer satisfaction, advocating for more inclusive estimation processes and risk assessment for accurate estimates. It discusses incorporating risk factors like schedule flaws, scope creep, and personnel loss, and highlights the importance of an estimation framework for consistency. Emphasizing sizing and conversations in the estimation process, the chapter details how parametric estimation and thoughtful sizing conversations can lead to better planning and project success.

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