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3min chapter
Alex MacCaw (CEO of Clearbit) describes why your company should have a wiki
The Method
How to Write Down Processes and AOIs
Every department was in charge of completing the processes for the department. Each process only takes about 15 minutes to write, so each person will only have to spend 15 minutes per week to get that done. "If you show them and then you force them to do it in a group one time, then they write they just do it," he says.
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