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How to SOFTEN your English part 2
Confident Business English
The Importance of Using English in Conversations
Small changes in the way that you say something can make a big difference into how that phrase comes across. In certain cultures and contexts, using English in a less direct way is perhaps a more accurate way to say that. Some of these phrases could be useful. It seems like the invoice hasn't been paid. Could you please tell me what the update is? So I hope that gives you a little bit.
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