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Building an effective digital assistant for banking with Bill Hawks, Citizens Bank
VUX World
Conversational AI - What's the Difference?
There's all kinds of stuff that happens with conversational AI that doesn't happen in other kind of forms of software development to its detriment. So I'm wondering whether your approach to the creation of conversation they are. Do you treat this as another software project and make sure that every item has a definition of done? Or do you think there's other things that you've observed where not necessarily are truest, but like other practices that you've seen some people cut corners on their process.
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