[Un]Churned – The No. 1 Podcast for Customer Retention cover image

The Ex-Google PM Who Spent 14+ Years Building AI Agents ft. Jacob Bank (Relay.app)

[Un]Churned – The No. 1 Podcast for Customer Retention

00:00

Current Limitations: Trust and Tool Coverage

Jacob discusses building trust via workflows and human-in-the-loop, and gaps where agents can't yet interact with all tools.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app